sereno hotel
3-star in Near San Cristóbal de las Casas Cathedral
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Families love it for
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this Colonial hotel include complimentary wireless internet access and tour/ticket assistance.
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Av. 16 de Septiembre No. 22, Centro, San Cristóbal de las Casas, CHIS, 29200, MX
Choose your room
Standard Double Room
2 Double Beds
182-sq-foot room with garden views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 42-inch plasma TV with cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Yard and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room
1 King Bed
269-sq-foot room with garden views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 42-inch plasma TV with cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Yard and iron/ironing board (on request)
Comfort - Daily housekeeping and heating
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Family Room
1 King Bed, 2 Double Beds and 1 Twin Bed
538-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 42-inch plasma TV with cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Yard and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Sereno Hotel
With a stay at Sereno Hotel in San Cristóbal de las Casas (Zona Centro), you'll be steps from San Cristóbal de las Casas Cathedral and Mesoamerican Museum of Jade. This spa hotel is 0.3 mi (0.5 km) from Centro Cultural de los Altos and 0.4 mi (0.6 km) from Mayan Textile Center.
Languages
English, Spanish
Policies
Check-in
3:00 PM
Check-out
12:00 PM
Special check-in instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Pets
Only dogs and cats are allowed, Service animals are allowed, Service animals are exempt from fees/restrictions, Pets allowed
Fees
- Pet fee: MXN 250.00 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Rollaway bed fee: MXN 250.0 per day
- Hosted evening meal: MXN 400
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Pet fee: MXN 250.00 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Rollaway bed fee: MXN 250.0 per day
- Hosted evening meal: MXN 400
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.